Reversibility and export

Request a full archive of everything SealTrust holds for your brand, follow its preparation, and download it.

On this page

This tab is where you take your estate back: catalogue, items, every passport version, proofs and media files. The archive is prepared in the background, because it can weigh several gigabytes. The recent exports table shows the progress, and a download link appears once the archive is ready.

The Reversibility tab, with the request card and the recent exports table

#What the screen shows

  • A "Leave with everything" heading and a paragraph recalling that this data belongs to you, that it is delivered in open formats, and that it carries the proofs needed to re-verify without SealTrust.
  • A "Complete export" card describing the archive content, announcing a private download link valid for 15 minutes, and an archive deleted after 7 days.
  • A "Recent exports" table of five columns: the number, "Status", "Units / passports / media", "Size", and the action column.
  • Each export's raw status, green for completed and red for failed, with the error message right underneath when there is one.
  • The number of missing media in brackets, in amber, when there are any.
  • The size formatted in B, KB, MB or GB.
  • When nothing has been requested yet: "No export requested yet."

#What you can do here

  • Request an archive with "Request a complete export". The request always carries the media files.
  • Refresh the list by hand with "Refresh". While an export is pending or running, the list reloads on its own every 10 seconds.
  • Download a finished archive with "Download", which opens a signed link in a new tab.

#What controls access

  • The "Reversibility" tab is visible for every profile, with no plan condition.
  • The request card and the table are only rendered when your account is attached to a brand. An export always covers a single brand.
  • The download button only appears on a downloadable row, meaning one that is finished and has a file.
  • The download link is signed and valid for 900 seconds. Past that, come back to the screen and ask for it again.
  • The history shows at most the 20 most recent exports, newest first.
  • The scope check on a download bears on the export's own brand.

#What the screen refuses

  • Account with no brand attached: a block explains it, and neither the request button nor the table appears.
  • An export already pending or running for the same brand: "An export is already {status} for this brand (id ...)". Wait for it to finish before asking for another.
  • Queue unavailable: "Export queue unavailable." The row is then marked failed.
  • Downloading an export that is not finished: "Export is {status}."
  • Export that does not exist: "Export introuvable."
  • Brand outside the account's scope: "Marque introuvable.", the same message as for a brand that does not exist.

Your answer opens a pre-filled email in your mail app, addressed to contact@sealtrust.io. You read it over before sending it.

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