Your invoices
Every month, the invoice of the month that closed, its PDF, its payment status, online payment and the accounting export.
On this page
This tab gathers your account's invoices. A reseller finds its monthly invoice, which details each of its client brands. A brand that buys directly finds its yearly subscription invoice and its monthly usage invoices.
A client brand of a reseller has no invoice here: it is invoiced by its reseller. The page says so in one sentence, as it does for an account that is not invoiced through this channel.
#How an invoice is made
- At the end of each month, a copy of your usage statement is frozen: the counters, the price grid, the ETH rate set for the gas, the discounts and the negotiated terms. This copy never changes, even if some data of the month changes later.
- The invoice is made from this copy, never from a new reading. There are never two invoices for the same month.
- Each line of the invoice takes up a line of the statement: subscription, products online, lots created, pieces, domain, network fees re-invoiced. A reseller sees its discount taken off, brand by brand.
- Invoices are numbered in a single continuous series, without a gap, credit notes included.
- An invoice is never changed. A correction is a credit note, which carries its own number and the number of the invoice it corrects.
- A brand that buys directly pays its subscription for the year on a separate invoice, with the supplement of its formula when there is one, then its usage each month.
#VAT
- Client in France or Monaco: French VAT.
- Client in another European Union country, with an EU VAT number: no VAT, reverse charge by the client. The invoice carries the corresponding mention.
- Client in another European Union country without a VAT number: no invoice is issued until the number is given.
- Client outside the European Union: no French VAT.
#What the screen shows
- For each invoice or credit note: its number, its type, the period, the issue date, the due date, the amounts excluding and including VAT, and the payment status: to pay, paid, payment failed, uncollectible, void, or cancelled by a credit note.
- A credit note names the invoice it corrects.
- If your service is suspended for an unpaid invoice, a banner says so at the top of the page, with the invoice concerned.
#What you can do there
- Download the PDF of an invoice or a credit note. It is the same document at every download.
- Pay online an invoice still to pay: the link opens the secure payment page, by card or SEPA Direct Debit.
- Save a payment method, a SEPA mandate or a card. Nothing is charged when you save it. The next invoices are then debited automatically on their due date.
- Export for your accounting, as CSV: one row per invoice, or one row per invoice line. The file opens as is in a French spreadsheet: semicolon separator, amounts as numbers with a decimal point. A credit note appears with negative amounts.
#Reminders and suspension
- An invoice unpaid after its due date triggers an e-mail reminder to the billing contact, then a second one a few days later, with the payment link.
- An invoice still unpaid long after its due date, as set in your contract, suspends the service: creating products, lots or pieces is refused until it is paid. For a reseller, the suspension covers its client brands.
- A suspension never takes a passport offline. A product already sold keeps its public page.
- The suspension is lifted as soon as the invoice is paid.
#Through the API
The screen is read with a console session, never with an API key. It calls GET /admin/invoices for the list, GET /admin/invoices/{id}/pdf for the PDF, GET /admin/invoices/export.csv for the export (detail=lines for one row per invoice line, from and to to bound the issue date), and POST /admin/invoices/payment-method to save a payment method.
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