Method POST/partner/dispatch/shipments/{shipment_id}/units/release

Take units out of a B2B order that is still open, with a reason. Requires the dispatch:write scope.

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You take units out of an order that is still open, for instance a damaged unit or one put in the box by mistake. The row is not erased: it is closed, with the date, the author and the reason. The whole flow is in the guide Tie each unit to its order.

#Authorization

API key in the Authorization header, Bearer format, with the dispatch:write scope. A key without it gets a 403 whose message names the missing scope. The plan of the key's brand must include API access, and the shipment's brand must be on the Compliance + Identity offer.

HTTP
Authorization: Bearer votre_clef

#Rate limit

The same as the other partner routes: one counter per key and one for the sum of your brand's keys, 120 calls per 60-second window by default. Every call that writes takes 1 unit of the key's daily quota, whatever the number of units it carries.

#Request body

NameTypeRequiredDescription
unitsarray of stringyes1 to 1000 units, in the same forms as for adding.
reasonstringyesThe reason, 1 to 200 characters.

#Example request

curl
curl -i -X POST "https://api.sealtrust.io/v1/partner/dispatch/shipments/318/units/release" \
  -H "Authorization: Bearer st_live_0000000000000000000000000000000000000000000000" \
  -H "Content-Type: application/json" \
  -d '{"units": ["K2M8Q0R4T6V1"], "reason": "damaged box"}'

#Example response

HTTP 200, the same shape as adding. Each unit answers released, not_in_shipment (it is not in this order), unknown_unit or unreadable.

#Errors

CodeConditionWhat to do
401Key missing, malformed or unknown.Send Authorization: Bearer <your key> with the whole key.
403The key lacks the dispatch:write scope. Message Missing required scopes: dispatch:write.Create a key that carries this scope.
403The brand is on the Compliance offer. detail.code is OFFER_EXCLUDES_IDENTITY and detail.feature is dispatch. Nothing is recorded.Move to the Compliance + Identity offer. Retrying changes nothing.
429Rate limit or daily quota reached.Wait the number of seconds in Retry-After, or midnight UTC for the quota.
404No shipment of your brand has this id. A shipment of another brand gets exactly the same answer.Check the id returned at creation.
409The shipment is closed or cancelled. detail.code is shipment_not_open.A closed shipment no longer changes. Create a new order.

Your answer opens a pre-filled email in your mail app, addressed to contact@sealtrust.io. You read it over before sending it.

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